Privacy policy
Last updated: August 27, 2026
Welcome to Nori & Co.
We operate this website and online store (the "Services") to provide customers in the Philippines with a curated shopping experience for our handmade press-on nails and related products.
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, make a purchase, contact us, or otherwise interact with our Services.
By accessing or using our website, you acknowledge the collection and use of your information as described in this Privacy Policy.
1. Personal Information We Collect
When you use our Services, we may collect the following information:
- Contact Information – Your name, shipping address, billing address, phone number, and email address.
- Payment Information – Payment method, billing details, and transaction information. Payment details are securely processed by Shopify and our payment providers. We do not store your full payment card information.
- Order Information – Products viewed, items added to your cart, purchases, returns, exchanges, and order history.
- Account Information – Login credentials and account preferences if you create an account.
- Device & Usage Information – IP address, browser type, operating system, device identifiers, pages visited, and interactions with our website.
- Communications – Emails, messages, reviews, customer support requests, and other communications you send to us.
2. How We Collect Information
We may collect your information:
- Directly from you when you place an order, subscribe to our newsletter, create an account, submit a form, or contact us.
- Automatically through cookies and similar technologies that help us understand website usage and improve your experience.
- From trusted third parties that help us operate our business, including Shopify, payment providers, shipping and logistics providers, analytics services, and marketing platforms.
3. How We Use Your Information
We may use your personal information to:
- Process, confirm, and fulfill your orders.
- Deliver your products and provide shipping or order updates.
- Process payments, refunds, returns, or exchanges.
- Respond to inquiries and provide customer support.
- Manage your account, where applicable.
- Improve our products, website, Services, and overall customer experience.
- Send marketing emails, promotions, product updates, or newsletters where you have provided consent or where otherwise permitted by law.
- Detect or prevent fraud, unauthorized transactions, abuse, or other security issues.
- Analyze website performance, customer preferences, and shopping behavior.
- Comply with applicable legal, tax, accounting, and regulatory obligations.
You may unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link included in our emails.
4. Sharing Your Information
We only share personal information where reasonably necessary to operate our business, provide our Services, or comply with legal requirements.
This may include sharing information with:
- Shopify, which powers our online store.
- Payment processors and payment gateways used to securely process transactions.
- Shipping, courier, and logistics providers used to deliver your orders.
- Email, marketing, advertising, and analytics providers that help us operate and improve our Services.
- Service providers that assist with website hosting, security, customer support, and other business operations.
- Professional advisors, regulators, law enforcement agencies, courts, or government authorities where required or permitted by law.
- We do not sell or rent your personal information to third parties.
For more information about how Shopify handles personal information, you may refer to Shopify's own Privacy Policy.
5. Cookies and Similar Technologies
We use cookies and similar technologies to help operate and improve our website.
These technologies may be used to:
- Keep your shopping cart active.
- Remember your preferences.
- Maintain website functionality.
- Understand how visitors use our website.
- Measure website traffic and performance.
- Support analytics and marketing activities.
- Deliver relevant advertising where permitted.
- Most web browsers allow you to manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:
- Process and fulfill your orders.
- Maintain transaction and order records.
- Provide customer support.
- Comply with legal, tax, accounting, and regulatory obligations.
- Resolve disputes.
- Prevent fraud and maintain security.
- Enforce our terms and policies.
When personal information is no longer reasonably required, we may securely delete or anonymize it, subject to applicable legal requirements.
7. Data Security
We take reasonable administrative, organizational, technical, and physical measures to protect your personal information against unauthorized access, use, alteration, disclosure, loss, or destruction.
We also rely on trusted service providers, including Shopify and our payment providers, to maintain appropriate security measures for information processed through their systems.
However, no method of transmission over the internet or electronic storage system is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.
8. Your Privacy Rights
Under applicable Philippine privacy laws, you may have certain rights regarding your personal information.
These may include the right to:
- Be informed about how your personal information is collected and processed.
- Access personal information we hold about you.
- Request correction of inaccurate, incomplete, or outdated personal information.
- Request deletion, blocking, or removal of personal information where permitted by law.
- Object to or withdraw consent to certain processing activities where applicable.
- Opt out of marketing communications.
- Request information about how your personal information has been used or shared.
- Exercise other rights available to you under applicable data protection laws.
To make a privacy-related request, please contact us at:
We may need to verify your identity before processing certain requests.
9. Children's Privacy
Our Services are intended for individuals aged 18 years or older.
We do not knowingly collect personal information from children without appropriate consent where required by law.
If you believe that a child has provided personal information to us without appropriate consent, please contact us at hello@shopnoriandco.com so we can review and address the matter.
10. International Processing of Personal Information
Although Nori & Co. currently operates and sells within the Philippines, some of the third-party platforms and service providers we use may operate servers or process information outside the Philippines.
For example, Shopify, payment providers, analytics platforms, email providers, and other technology services may process or store information in other countries as part of providing their services to us.
Where personal information is processed outside the Philippines, we take reasonable steps to work with reputable service providers and require personal information to be handled in accordance with applicable privacy and data protection requirements.
11. Compliance with Philippine Privacy Laws
Nori & Co. strives to handle personal information in accordance with applicable Philippine privacy and data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its applicable implementing rules and regulations.
We aim to collect and process personal information only for legitimate and appropriate business purposes and to maintain reasonable safeguards to protect the information entrusted to us.
12. Third-Party Links and Services
Our website may contain links to third-party websites, platforms, payment services, social media pages, or other external services.
We are not responsible for the privacy practices, content, or security of websites and services operated by third parties.
We encourage you to review the privacy policies of any third-party service you choose to use.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our Services, business practices, technology, service providers, or legal obligations.
Any updates will be posted on this page with a revised "Last updated" date.
We encourage you to review this Privacy Policy periodically.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Nori & Co.